You can check the product ingredients and allergen information on our website by navigating to the “Products” section in the menu bar and clicking on each product page. For a customized selection based on dietary preferences, visit our product categories and choose “Halal Friendly/Nut Free/Soy Free/Dairy Free/Egg Free/Gluten Free” from the dropdown menu under “Dietary Preferences.”

Cakes can be ordered at your nearest Breadtop or on our website!
VIC: https://breadtopcakes.foodstorm.com/
NSW: https://breadtopsydcakes.foodstorm.com/
QLD: https://breadtopbriscakes.foodstorm.com/

For custom cake orders, place your order in-store at your nearest Breadtop.
Online orders are currently available only in VIC, NSW, and QLD.
However, you can always order a cake at your nearest Breadtop store. Check our website for store locations:
Australia: https://www.breadtop.com.au/store-list/
New Zealand: https://www.breadtop.com.au/find-a-breadtop-in-nz/

Please bring your full order confirmation email when collecting your cake from the selected Breadtop store. The store may also ask for photo identification to verify the order.

For standard cakes, orders placed before 4:00 pm can be scheduled for pickup from the next day.

Yes. Someone else may collect your cake on your behalf. Please nominate the person collecting your order when placing the order and forward your order confirmation email to them. They may also be asked to show photo identification when collecting the order.

For in-store orders:
Please contact the store where you placed your order directly.

For online cake orders:
You may change your pickup date or time before the applicable cut-off time.

After 4:00 pm:

• Next-day orders cannot be changed or cancelled.
• Future orders cannot be changed to next-day pickup.

If you are unable to make the required change through View My Order, please click Request Refund to cancel the existing order and submit a refund request. You can then place a new order with your preferred pickup date and time, subject to the applicable cut-off time.

Our cakes are freshly prepared and should be kept refrigerated below 5°C.

After collection, please transport your cake directly to its destination and refrigerate it as soon as possible. For longer journeys, we recommend using an insulated cooler bag or esky with ice packs to help keep the cake cold.

When serving, remove the cake from the refrigerator shortly before consumption. If the cake has been left at room temperature for an extended period, we do not recommend returning it to the refrigerator for later consumption. Please consume it as soon as possible.

Avoid leaving cakes in warm areas, direct sunlight, or inside a parked vehicle.

If you are unsure how long the cake has been unrefrigerated or whether it has remained sufficiently cold, we recommend not consuming it.

Unfortunately, we do not offer delivery services. Some of our stores provide a Click & Collect service (Same-day pick up). Visit https://www.breadtop.com.au/same-day-pickup/ for details.

To join the Loyalty Program, customers have the option to register either in-store for a physical card or online at https://w.abacus.co/signup/3632269 for a Digital Loyalty Card. The Digital Loyalty Card can be stored in the Apple Wallet or Google Wallet of your smartphone. A fee of $3.00 is payable if a physical loyalty card is requested. Please note that the Digital Loyalty Card necessitates a unique phone number for verification.

Please refer to our T&C page for updated details: https://www.breadtop.com.au/terms-conditions/