Victoria:
K&S Food Services Pty Ltd – ABN 40 063 214 700
Unit 3/ 204 Gipps St, Abbotsford, Vic 3067
New South Wales:
K&S Sydney Pty Ltd – ABN 37 115 479 644
123 Lisbon Street, Fairfield East, NSW 2165
Queensland:
Quality Factory Pty Ltd – ABN 18 682 759 819
22 Precision St, Salisbury, QLD 4107
brisbanefactory@breadtop.com.au
Shipping & Delivery
Purchases made online are to be collected at the store of your choice on the day designated for pickup. Please beware that due to food safety reasons we can only store any ordered cakes in our fridge for a maximum of 2 days, starting from the pickup date. Cakes will be disposed of after 2 days.
Privacy & Security
Please note that the credit card transactions will be processed through Fatzebra, credit card numbers are not stored on our servers to ensure your security.
All checkout pages with the https://www.breadtop.com.au/store/ website are sent over SSL/TLS connections. Secure Sockets Layer (SSL) and Transport Layer Security (TLS) technology (the successor technology to SSL) protect communications by using both server authentication and data encryption. This ensures that user data in transit is safe, secure, and available only to intended recipients.
View our website Privacy Policy
Ordering
Please make every endeavour to ensure that the product type, message, pick up date and nominated store are correct before you place your order.
Once the order is confirmed, the order will be charged to your account and delivered to the nominated Breadtop outlet as specified.
Please present a valid order confirmation email upon the collection of products.
Personal data collected during ordering will be used for the purpose of processing your purchase orders.
Acceptance of payment will not be deemed as acceptance of the order by Breadtop Pty. Ltd. Breadtop Pty. Ltd. reserves all rights (including without limitation to rejecting customer’s order) with notice.
Photos are for reference only. The colour of the product may vary from the photos in different lighting and environment. Products are subject to change without prior notice. The photo shown is referring to the minimum size of the cake, a cake’s appearance may be different when in larger sizes.
Breadtop Pty. Ltd. reserves the right to amend or update the terms and conditions at any time.
Please note that purchases made by credit card will be designated to:
Victoria: K&S Food Services Pty Ltd
New South Wales: K&S Sydney Pty Ltd
Queensland: Quality Factory Pty Ltd.
CHANGES AND CANCELLATION
Customers may be able to change or cancel their order if they email to
Victoria: vic@breadtop.com.au
New South Wales: sydney@breadtop.com.au
Queensland: brisbanefactory@breadtop.com.au
and get an email confirmation 2 business days prior to pick up. Please note that an admin fee of $5.50 will apply for any changes, and a cancellation fee of $10.00 will apply to any cancellation. Breadtop will arrange the refund net of the cancellation fee to your nominated card. Without an email confirmation from our head office, the order cannot be changed/cancelled.
Refund
When picking up the order, please check the cake before leaving the store. If the cake is damaged or different from what you have ordered, leave the cake with the pickup store and inform the staff you would like a refund. Alternatively, if there is a quality issue with the cake and you would like a refund, please return the cake to the pickup store with the order details. The full amount will be refunded to the purchasing card within 7 business days.